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BfgTigris wrote:Hi everyone,If you are having display issues like freezing, crashing, squiggly lines/ weird colors, cursor problems or a blank screen. You may need to check for some system updates.
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For PC users, your going to want to check for updates to your Direct X and video card drivers through our help article: Game Crashing, Freezing, Blank Screen.For Mac users, you will need to go through your system preferences to check for any updates, here is our help article that will help you out: Mac ErrorsIf you have checked the articles and tried the updates, but are still having issues, no worries. We have an excellent technical support team that will troubleshoot with you to try and get your game working.You can contact Customer Support by clicking on the green envelope to the right of the screen, and then clicking 'Contact Us' at the bottom left of the next page.Or if you're a Big Fish Game Club member, you can connect to Live Chat Monday-Friday 9:30am-4:30pm PST.Hope this helps!bfgTigrisI also get 'I downloaded the game but I keep getting error messageCOULD NOT FIND ANY COMPATIBLE DIRECT 3D DEVICES?' I have checked my computer and nothing needs updating, I have had this problem with other games for over several weeks now and your support team cant help as they stopped replying to my emails. Is it beyond your team?WHAT AM I SUPPOSED TO DO NOW??I only purchase my windows 7 computer about 2 months ago and I cant play 95% of the games I want to play and no-one helps. As I've said nothing needs updating I keep checking everytime I download a new game that won't work.There is nothing in the the help and no help from support, so please, please tell me what to do other than cancel my account altogther.
![Wedding Wedding](/uploads/1/2/5/6/125669925/663608755.jpg)
BfgTigris wrote:Hi everyone,If you are having display issues like freezing, crashing, squiggly lines/ weird colors, cursor problems or a blank screen. You may need to check for some system updates. For PC users, your going to want to check for updates to your Direct X and video card drivers through our help article: Game Crashing, Freezing, Blank Screen.For Mac users, you will need to go through your system preferences to check for any updates, here is our help article that will help you out: Mac ErrorsIf you have checked the articles and tried the updates, but are still having issues, no worries.
We have an excellent technical support team that will troubleshoot with you to try and get your game working.You can contact Customer Support by clicking on the green envelope to the right of the screen, and then clicking 'Contact Us' at the bottom left of the next page.Or if you're a Big Fish Game Club member, you can connect to Live Chat Monday-Friday 9:30am-4:30pm PST.Hope this helps!bfgTigrisI also get 'I downloaded the game but I keep getting error messageCOULD NOT FIND ANY COMPATIBLE DIRECT 3D DEVICES?' I have checked my computer and nothing needs updating, I have had this problem with other games for over several weeks now and your support team cant help as they stopped replying to my emails. Is it beyond your team?WHAT AM I SUPPOSED TO DO NOW??I only purchase my windows 7 computer about 2 months ago and I cant play 95% of the games I want to play and no-one helps. As I've said nothing needs updating I keep checking everytime I download a new game that won't work.There is nothing in the the help and no help from support, so please, please tell me what to do other than cancel my account altogther.i totally agree and need the same answers.
Arkinese wrote:I received an email yesterday that said the Mac problem with the 'blinking' graphics is with the game itself and that they're working to resolve the issue. Be sure to contact the Customer Service folks if you have any problems with the Mac version 'blinking' graphics and they can give you the update - especially if you've already bought the game.Thank you for giving us the heads up.
I have not bought the game yet and will now wait for them to fix whatever is wrong with it before I do. I did send a report to customer service yesterday am I'm waiting for a response.
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Prepare for another busy wedding season with Quinn! Quinn's mom unexpectedly arrives in town to help plan her daughter's wedding. Unaware the wedding was cancelled, she integrates herself into Quinn's life in every possible way, shaking up everything from Quinn's home, to her business and even her love life! Plan the ultimate dream wedding in Wedding Dash 4 Ever, a fun and fast-paced Time Management game.
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OS: 10.5; RAM: 512 MB; Hard Drive: 40 MB
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